Payment

A deposit of 50% of the total amount is to be transferred to the landlord's account within 14 days of receiving the invoice. The remaining balance must be paid no later than 14 days before arrival. For short-term bookings, the full amount must be paid immediately after receipt of the invoice/booking confirmation. In case of delayed payment, the guest will first receive a payment reminder. For each additional reminder after default, a fee of €15.00 will be charged. Any transaction fees (e.g., for international transfers) are to be covered by the tenant. Only bank transfers are accepted. Cash payments or payments via debit/credit card on-site are possible by prior arrangement. Payment by cheque is not accepted.

Stay

The holiday apartment may only be used by the guests named in the booking. If the property is used by more persons than agreed, an additional fee will be charged according to the price list. Subletting or transferring the rental to third parties is not allowed. The rental contract may not be passed on to other persons.

In case of violations of the general terms and conditions or house rules, the landlord has the right to terminate the rental agreement immediately and without notice. There is no legal claim to a refund of the rental price or compensation.

Condition of the Property

The apartment will be handed over by the landlord in a clean condition. Any defects found or arising during the rental period must be reported to the landlord immediately. The tenant is liable for any damage caused to the rental property or its inventory. In case of lost keys, the landlord reserves the right to replace the locking system and charge the tenant for the associated costs.

Inventory must be treated appropriately and is intended to remain within the holiday apartment. Rearranging furniture, especially beds, is not allowed. In the event of misuse of the apartment – such as subletting, over-occupancy, disturbing the peace, or non-payment of the full rental amount – the landlord may terminate the contract without notice. Any payments already made will remain with the landlord.

If the tenant wishes to claim their liability insurance for any damage, the landlord must be informed, including the name, address, and insurance policy number.

Cancellation / Withdrawal

If the tenant withdraws from the rental contract, they are obligated to pay a portion of the agreed price as compensation. Cancellations must be made in writing. The amount of compensation depends on the time before the arrival date and is as follows:

• More than 28 days before arrival: no charge
• 7–28 days before arrival: 50% of the agreed rental price
• 0–6 days before arrival or in case of no-show: 90% of the agreed rental price

Withdrawal by the Landlord

The landlord reserves the right to withdraw from the rental agreement in the event of force majeure or other unforeseeable circumstances that make fulfilling the contract impossible. In such cases, liability is limited to the refund of the rental price. There is no right to compensation for the tenant. Liability for travel or hotel costs is excluded.

Liability of the Landlord

The landlord is liable, within the scope of the duty of care of a prudent businessman, for the proper provision of the rental property. Liability for temporary disruptions in water or power supply or events due to force majeure is excluded. The landlord is only liable for personal belongings of the guest within the framework of legal regulations.

Written Form

Any agreements that differ from these terms must be made in writing. No verbal agreements have been made.

Severability Clause

If any provision of these terms and conditions becomes invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one that most closely reflects the original economic intent.

Oberpierscheid, 01.08.2025